pinup Privacy Policy

pinup is an online betting and casino platform operating at pinup-pinup.com. When this Privacy Policy refers to "pinup", "we", "us", or "our", it means the pinup platform and the company responsible for operating it. pinup acts as the data controller for all personal information collected through the platform, meaning we determine the purposes and means by which your data is processed.

This Privacy Policy applies to all users of the pinup website and the pinup mobile app, including registered account holders and visitors who browse the platform without registering. By using pinup in any capacity, you acknowledge that you have read and understood this policy.

pinup collects personal data in several ways — directly from you when you register or use the platform, automatically through your device and browser when you visit the site, and occasionally from third-party sources such as payment processors and identity verification providers. Below is a breakdown of the categories of data pinup collects.

pinup does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required for responsible gaming purposes and with your explicit consent.

pinup uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. The main purposes for which pinup processes your personal data are:

• To create and manage your pinup account, including verifying your identity and age.
• To process deposits, withdrawals, and other financial transactions on the pinup platform.
• To provide customer support and respond to your enquiries and complaints.
• To send you important account-related communications, such as transaction confirmations, security alerts, and policy updates.
• To send you promotional communications about pinup bonuses and offers, where you have opted in to receive them.
• To detect and prevent fraud, money laundering, and other prohibited activities on the pinup platform.
• To comply with legal and regulatory obligations applicable to pinup as a licensed betting operator.
• To analyse platform usage and improve the pinup user experience.
• To personalise the content and offers you see on pinup based on your activity and preferences.

pinup processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing:

• Contract performance: Processing necessary to provide the pinup service you have signed up for, including account management and transaction processing.
• Legal obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering rules and age verification requirements.
• Legitimate interests: Processing carried out for pinup's legitimate business interests, such as fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights.
• Consent: Processing based on your explicit consent, such as sending marketing communications or processing sensitive data for responsible gaming purposes. You may withdraw consent at any time.

pinup does not sell your personal data. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

• Payment processors: To process deposits and withdrawals, pinup shares necessary financial data with our payment processing partners. These partners are contractually bound to handle your data securely and only for the purpose of processing your transactions.
• Identity verification providers: To complete KYC checks, pinup shares identity documents with licensed verification service providers. These providers process your data solely for verification purposes.
• Fraud prevention services: pinup may share data with fraud detection and prevention services to protect the platform and its players from fraudulent activity.
• Legal and regulatory authorities: pinup may disclose your data to law enforcement agencies, regulators, or courts where required to do so by applicable law or a valid legal order.
• Business transfers: In the event of a merger, acquisition, or sale of pinup's business, your data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer.

pinup retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and our legitimate business interests. The specific retention periods that apply to different categories of data are as follows:

• Account and identity data is retained for a minimum of five years after account closure to comply with anti-money laundering regulations.
• Transaction records are retained for a minimum of five years from the date of the transaction.
• Customer support communications are retained for two years from the date of the interaction.
• Technical and usage data collected through cookies and analytics is retained for up to 13 months.
• Marketing consent records are retained for as long as you remain opted in, plus two years after opt-out to demonstrate compliance.

When data is no longer required for any legitimate purpose, pinup securely deletes or anonymises it. Anonymised data may be retained indefinitely for statistical and analytical purposes, as it can no longer be linked to any individual.

pinup uses cookies and similar tracking technologies on the platform. Cookies are small text files stored on your device that help the platform function correctly and allow us to understand how players use the site. The types of cookies pinup uses are:

• Essential cookies: Required for the pinup platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings, display options, and recently played games on pinup.
• Analytics cookies: Help pinup understand how players navigate the platform, which pages are most visited, and where users encounter issues. This data is used in aggregate form to improve the platform.
• Marketing cookies: Used to deliver relevant promotional content to you based on your activity on pinup. These are only set if you have consented to marketing communications.

You can manage your cookie preferences through your browser settings. Note that disabling non-essential cookies will not affect your ability to use the core features of the pinup platform, but some personalisation features may not work as expected.

As a pinup player, you have a number of rights in relation to the personal data we hold about you. These rights can be exercised at any time by contacting the pinup support team. pinup will respond to all valid requests within 30 days.

The pinup platform is strictly for adults aged 18 and over. pinup does not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on pinup or provided personal data to the platform, please contact us immediately at [email protected].

Upon receiving a verified report of underage use, pinup will close the account, delete the associated personal data, and void any transactions made from that account. pinup uses age verification checks during registration and at the withdrawal stage to minimise the risk of underage access to the platform.

pinup takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the pinup platform.
• Encrypted storage of sensitive data including passwords and payment information.
• Role-based access controls ensuring only authorised pinup staff can access player data.
• Regular security audits and penetration testing of the pinup platform infrastructure.
• Intrusion detection and monitoring systems that flag suspicious activity in real time.
• Two-factor authentication options available to all pinup account holders.

While pinup takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure by using a strong, unique password and not sharing your login credentials with anyone.

The pinup platform may contain links to third-party websites or services in certain contexts, such as payment provider pages or responsible gaming support organisations. This Privacy Policy applies only to the pinup platform and does not cover the privacy practices of any third-party websites you may visit via links from pinup.

pinup is not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policy of any third-party site before providing your personal information to that site.

pinup may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the features available on the platform. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top of the document.

For significant changes that materially affect how we use your personal data, pinup will notify registered players by email or through an in-platform notification before the changes take effect. Your continued use of the pinup platform after any policy update constitutes acceptance of the revised Privacy Policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way pinup handles your personal data, please get in touch with the pinup support team. We are available 24 hours a day, 7 days a week and aim to respond to all privacy-related enquiries within 72 hours.

For formal data subject rights requests — such as access, erasure, or portability requests — please email us with the subject line "Data Rights Request" and include your registered email address and a clear description of your request.