pinup Terms and Conditions

By accessing, registering on, or using the pinup platform in any capacity, you confirm that you have read these Terms and Conditions in full and that you agree to be bound by them. These terms form a legally binding agreement between you and pinup. If you do not agree with any part of these terms, you must not use the pinup platform.

These Terms and Conditions apply to all products and services available through pinup, including casino games, slots, live casino, sports betting, crash games, and any other features that may be added to the platform in the future. They apply equally to use through the pinup website and through the pinup mobile app.

To register and use the pinup platform, you must meet all of the following eligibility requirements at the time of registration and at all times during your use of the platform:

• You must be at least 18 years of age.
• You must be legally permitted to participate in online betting and gaming activities under the laws applicable in your jurisdiction.
• You must not be a resident of any jurisdiction where access to online betting platforms is prohibited by law.
• You must not be acting on behalf of another person when registering or using the pinup platform.
• You must not be an employee, contractor, or immediate family member of an employee or contractor of pinup or any of its affiliated companies.

pinup reserves the right to request proof of eligibility at any time. Failure to provide satisfactory proof when requested may result in account suspension and withholding of funds pending verification.

Each player may hold only one pinup account. Registering multiple accounts, whether under the same name, the same payment method, the same device, or the same IP address, is strictly prohibited. pinup uses automated systems to detect duplicate accounts and will close any accounts identified as duplicates without prior notice.

When registering on pinup, you are required to provide accurate and complete personal information. This includes your full legal name, date of birth, email address, and any other information requested during the registration process. Providing false information is a breach of these Terms and Conditions and may result in immediate account closure.

You are responsible for maintaining the security of your pinup account credentials. This includes choosing a strong password, not sharing your login details with any other person, and logging out of your account when using a shared or public device. pinup is not liable for any losses resulting from unauthorised access to your account caused by your failure to maintain adequate security.

pinup may require identity verification (KYC) before processing withdrawals or at any other point deemed necessary. Verification documents typically include a government-issued photo ID and proof of address. Failure to complete verification when requested will result in withdrawal requests being placed on hold until the process is completed.

pinup supports a range of deposit and withdrawal methods suited to players in Bangladesh. All transactions are processed in BDT. Minimum and maximum deposit and withdrawal amounts vary by payment method and are displayed in the cashier section of your pinup account at the time of the transaction.

Deposits are generally credited to your pinup account balance immediately or within a few minutes of the transaction being confirmed by the payment provider. If a deposit does not appear in your account within 30 minutes, contact the pinup support team with your transaction reference number.

Withdrawals on pinup are processed to the same payment method used for your most recent deposit wherever possible. pinup processes withdrawal requests within the timeframes stated in the cashier section. Processing times may be longer during periods of high demand or when additional verification is required.

• Withdrawals require completed identity verification before the first request is processed.
• pinup does not charge fees for standard withdrawals, though your payment provider may apply their own charges.
• Bonus funds cannot be withdrawn until all applicable wagering requirements have been met.
• pinup reserves the right to request additional documentation before processing any withdrawal.

pinup offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms stated at the time of the offer, including wagering requirements, eligible games, minimum deposit amounts, and expiry dates. These specific terms take precedence over any general statements about bonuses on the pinup platform.

Wagering requirements must be completed within the time limit specified for each bonus. Bonuses that have not been fully wagered within the applicable time limit will expire and be removed from your account along with any winnings generated from those bonus funds.

• Only one welcome bonus may be claimed per player, per household, and per payment method.
• Bonuses are non-transferable and have no cash value until wagering requirements are fully met.
• pinup reserves the right to modify, suspend, or cancel any promotion at any time.
• Any attempt to abuse bonus offers, including through the use of multiple accounts or coordinated play, will result in bonus cancellation and may lead to account suspension.
• Free spins winnings are typically capped at a maximum amount stated in the individual promotion terms.

All bets placed on pinup are final once confirmed. pinup does not accept requests to cancel or amend bets after they have been submitted and accepted by the platform. It is your responsibility to check all bet details before confirming.

In the event of a technical error that results in a game or bet being settled incorrectly, pinup reserves the right to void the affected bets and re-settle them at the correct outcome. This applies to both casino games and sports betting markets on the pinup platform.

• Sports betting odds are subject to change up until the moment a bet is confirmed.
• pinup reserves the right to limit the maximum stake on any bet or market at its discretion.
• In-play bets are accepted subject to the availability of live data. pinup is not liable for delays in live data that may affect in-play betting.
• Casino game outcomes are determined by certified random number generators. pinup does not influence game outcomes.
• Jackpot wins are subject to verification before payment is processed.

The following activities are strictly prohibited on the pinup platform. Engaging in any of these activities will result in account suspension, forfeiture of balances, and may be reported to relevant authorities:

• Using automated software, bots, or scripts to place bets or interact with the platform.
• Exploiting software bugs, errors, or vulnerabilities in the pinup platform.
• Colluding with other players to gain an unfair advantage in any game or betting market.
• Using stolen, fraudulent, or unauthorised payment methods to fund your pinup account.
• Attempting to launder money or use the pinup platform for any illegal financial activity.
• Registering multiple accounts to claim bonuses more than once.
• Providing false personal information during registration or verification.
• Harassing, threatening, or abusing pinup staff or other players through any communication channel.

pinup employs dedicated fraud detection systems that monitor all account activity. Suspicious activity is flagged automatically and reviewed by the pinup security team. Players under investigation may have their accounts temporarily restricted while the review is in progress.

pinup reserves the right to suspend or close any account at any time, with or without prior notice, if there is reasonable cause to believe that the account holder has breached these Terms and Conditions or engaged in any activity that is harmful to the platform or other players.

If your pinup account is closed due to a breach of these terms, any remaining balance may be withheld pending investigation. If the investigation concludes that no breach occurred, the balance will be returned to you via your registered payment method. If a breach is confirmed, pinup reserves the right to forfeit the balance.

You may also request the closure of your own pinup account at any time by contacting the support team. If you wish to self-exclude for responsible gaming reasons, please refer to the Responsible Gaming page for the available tools and how to activate them.

pinup is committed to promoting responsible gaming among all players on the platform. We provide a range of tools to help players manage their gambling activity, including deposit limits, loss limits, session time reminders, cooling-off periods, and self-exclusion options.

These tools are available directly from your pinup account settings and can be activated at any time. Deposit and loss limits take effect immediately when set. Self-exclusion periods cannot be reversed once activated — this is intentional and is designed to provide genuine protection for players who need it.

If you believe your gambling is becoming a problem, pinup encourages you to use the available responsible gaming tools and to seek support from relevant organisations. Full details of the tools available on pinup are on the Responsible Gaming page.

All content on the pinup platform — including but not limited to the pinup logo, website design, game graphics, text, software, and any other materials — is the intellectual property of pinup or its licensed content providers. You may not copy, reproduce, distribute, or create derivative works from any pinup content without prior written permission.

The pinup name and logo are registered trademarks. Unauthorised use of the pinup brand in any context — including on social media, third-party websites, or in any promotional material — is prohibited and may result in legal action.

pinup provides the platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access or that the platform will be free from errors at all times.

To the maximum extent permitted by applicable law, pinup is not liable for any direct, indirect, incidental, or consequential losses arising from your use of the platform, including losses resulting from technical failures, delays, or interruptions to service.

• pinup is not liable for losses caused by your failure to maintain account security.
• pinup is not liable for losses resulting from your reliance on information provided on the platform that later proves to be inaccurate.
• pinup's total liability to you in any circumstances shall not exceed the amount of funds held in your pinup account at the time the claim arises.

pinup collects and processes personal data in accordance with its Privacy Policy. By registering on pinup, you consent to the collection and processing of your personal data as described in the Privacy Policy. The Privacy Policy forms part of these Terms and Conditions and should be read alongside them.

pinup uses your personal data to operate your account, process transactions, verify your identity, comply with legal obligations, and improve the platform. pinup does not sell your personal data to third parties. Data is shared with third parties only where necessary to provide the services you have requested or where required by law.

pinup reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated terms will be published on this page with a revised "Last Updated" date. For significant changes, pinup may also notify registered players via email or through an in-platform notification.

Your continued use of the pinup platform after any changes to these Terms and Conditions are published constitutes your acceptance of the revised terms. If you do not agree with the revised terms, you must stop using the pinup platform and contact the support team to close your account.

If you have any questions about these Terms and Conditions or about your pinup account, the support team is available 24 hours a day, 7 days a week via live chat on the platform and by email.

For responsible gaming enquiries, account closure requests, or complaints, please contact the pinup support team directly. All complaints are acknowledged within 24 hours and investigated within 5 business days.